PRIVACY POLICY
Privacy Policy
This Privacy Policy outlines anm’s approach to data protection and privacy in accordance with applicable laws and regulations. It applies to all personal data processed by us, whether in physical or electronic form.
Although our platform (referred to as the “Platform”, which includes the website and mobile application) may be accessible from outside the United Arab Emirates, we currently do not offer products or services beyond the UAE and Oman. By using the Platform or submitting your information, you agree to the terms of this Privacy Policy and consent to be governed by the laws of the United Arab Emirates. If you do not agree, please discontinue use of the Platform.
Definitions
Terms such as ‘Personal Data’, ‘Data Subject’, ‘Controller’, ‘Processor’, and ‘Processing’ follow the definitions under applicable data protection laws.
Who We Are
anm is a company registered in the Meydan Free Zone, Dubai, United Arab Emirates. We operate a premium e-commerce business offering skincare, beauty, electronics, and lifestyle products through our official website and mobile application.
Our Role in Data Processing
We act as a Data Controller when we collect and process your personal information directly.
We may also act as a Data Processor when processing data on behalf of third-party controllers.
Our Commitment to You
We take your privacy seriously. Our data handling practices are regularly reviewed to ensure compliance with relevant privacy laws and to safeguard your personal information.
Information We Collect
Information You Provide:
Includes name, contact information, delivery address, payment details, and any other information shared during transactions, registrations, or communications.
Information We Collect Automatically:
We use cookies and similar technologies to collect technical and behavioral information such as browser type, device info, IP address, location, and website interactions.
Information from Other Sources:
We may receive updated delivery or contact details from our delivery or payment partners to improve service delivery.
Categories of Personal Data
Demographic and Identity Data: Name, email, contact number, country, date of birth.
Financial Data: Payment method, transaction amounts, card type, issuing bank.
Technical Data: Device ID, IP address, operating system, browsing history.
Usage Data: Interaction with our services, preferences, browsing behavior.
Communication Data: Metadata from emails, messages, and calls.
Purpose of Collecting Your Data
We process your personal data for the following purposes:
Order Fulfillment: To process orders, payments, deliveries, and returns.
Customer Experience: To personalize and improve your shopping experience.
Marketing & Promotions: To send offers and content that may interest you.
Customer Support: To respond to inquiries and provide assistance.
Legal Compliance: To comply with applicable regulations and protect user rights.
Legal Bases for Processing
We process personal data based on the following lawful grounds:
Your explicit consent
To fulfill a contractual obligation
To comply with legal requirements
For our legitimate business interests, such as enhancing user experience or detecting fraud
You may withdraw your consent at any time by contacting us. We will advise you of any consequences and process your request accordingly.
Cookies and Trackers
We use cookies and other tracking technologies on the Platform to:
Ensure essential functionality
Remember user preferences
Analyze performance and usage
Support advertising and personalization
You can manage cookies in your browser settings. Please note that disabling certain cookies may affect site functionality.
Tracking Technologies Include:
Pixel Tags
Log Files
Clickstream Analytics
Do Not Track Signals
Our website currently does not respond to “Do Not Track” signals due to a lack of industry standard.
Data Disclosure
anm may use third-party SDKs for analytics, payments, and login services. These SDKs may collect personal data to enhance performance and user experience.
| SDK Type | Purpose |
|---|---|
| Analytics | Track usage, improve functionality, deliver notifications |
| Payment | Process secure payments (e.g., Stripe, Checkout, TELR) |
| Login | Enable secure third-party login (e.g., Google, Facebook) |
We do not store, sell, rent, or share credit/debit card details with any third party. All financial data is processed through secure and compliant gateways.
Third-Party Links
Our Platform may contain links to third-party websites. Their privacy policies are independent from ours, and we recommend reviewing their policies directly when you interact with them.
Policy Updates
This Privacy Policy may be updated periodically. Please check this page regularly for the latest version. Changes are effective immediately upon posting on anm.ae.